DasGuard

DASGUARD / SUPPORT

Every application.
One point of contact.

A technical issue, a new idea or an experience to share. Contact us about any DasGuard application.

Prepare a support request

GET IN TOUCH

How can we help?

Choose the application and topic. Prepare your message, review it, then send it from your email application.

  1. Choose a topicTechnical help, a suggestion, a complaint or another enquiry.
  2. Add relevant detailsWhat happened and what did you expect? Device and version details help with technical issues.
  3. Send your emailOpen the prepared text in your email application, or copy it and send it yourself.

Share only what is needed.

Do not send passwords, PINs, verification codes or full card details. Redact personal information in screenshots. Contact us before sharing private documents, financial records or backup files.

If your email application does not open, copy the text and send it to this address.

dasguardcore.notify@gmail.com

APPLICATION RESOURCES

Find the relevant information.

Usage information and legal documents are provided separately for each application.

COMMON QUESTIONS

Before you write.

Which applications can I get help with here?

You can contact us about any DasGuard application. If it is not listed, choose “Another DasGuard application” and enter its name. There is also an option for website and general enquiries.

Does completing these fields send my message?

After preparing the draft, complete sending in your email application. Alternatively, copy the text and email the support address. This page does not create a support ticket or send the message automatically.

What should I include for a technical issue?

The app version, device model, operating system version and steps to reproduce can help. Redact personal and sensitive information before attaching screenshots.

I have a purchase or subscription issue.

Choose the application and purchase topic, then describe the issue and transaction date. Do not share card details. Relevant transaction information may be requested during the support conversation.

How can I make a request about my data?

Choose the application and privacy topic, then explain your request. Data practices vary by application; see its legal information. Contact us before sending sensitive documents or a full backup.

Why can’t I access a download link?

Access can depend on the store, your account, country and device. Tavemir is available on Google Play. If an access issue continues, tell us the application name and any error message you see.

Application screen

Leave this page?

Your support message has not been sent. Leaving will discard the text you entered.